Legal — Terms & Conditions

These Terms govern access to and use of Dealhypehouse (dealhypehouse.site). By using our services in Australia you agree to comply with applicable laws including the Australian Consumer Law and intellectual property provisions set out below.

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Privacy & Data Rights (Australia)

We handle personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). You may request access, correction, or complain to the Office of the Australian Information Commissioner (OAIC) if your privacy concern is not resolved.

  • Access & correction requests will be handled promptly; typical response within 30 days unless extended under APPs.
  • We only collect what is necessary to provide wedding planning services and vendor matching.
  • Third-party processors are engaged under contractual terms to safeguard personal data.
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Privacy Officer
Dealhypehouse

Consumer Guarantees & Refunds

Under the Australian Consumer Law (ACL) services provided by Dealhypehouse must be rendered with due care and skill and fit for purpose. Our refund and cancellation policy is guided by ACL principles and by the terms with third-party vendors where applicable.

IssueStandard OutcomeTypical Timeframe
Service not deliveredFull refund or replacement7–30 days
Booking cancelled by vendorFull refund or alternate vendor offer3–14 days
Change request by clientSubject to vendor terms; fees may applyVaries

If you believe consumer guarantees apply and are not met, contact us at Dealhypehouse@outlook.com or call +61 47 258-39-01.

Key Clauses — Quick Guide

Liability to the extent permitted by law is limited. We do not guarantee outcomes of vendor services and recommend verifying vendor terms before booking.

Any fees charged by Dealhypehouse will be disclosed at the time of engagement. Payments to vendors may be processed directly by them; check the booking terms.

Deposits paid to vendors are subject to their cancellation policies. Dealhypehouse facilitates introductions and may hold non-refundable booking administration fees where disclosed.

Complaints & Dispute Resolution

If you have a complaint, we aim to resolve it quickly and fairly. Steps:

  1. Contact our team at Dealhypehouse@outlook.com or call +61 47 258-39-01.
  2. We will acknowledge within 5 business days and investigate.
  3. If unresolved, you may refer matters to the OAIC or seek dispute resolution under the Australian Consumer Law.
Customer support and complaints handling

Privacy Access & Correction Request

Use the form below to request access to, correction of, or deletion of your personal information. We may require identity verification. Typical response times are within 30 days under the APPs.

By submitting you consent to the processing of this request to verify identity and respond under Australian privacy laws.

Need help?

If you prefer phone support, call our Privacy Officer at +61 47 258-39-01.

If unresolved, you may escalate to OAIC: oaic.gov.au.